1. Introduction
Information and communication technology (ICT) are increasingly used in various contexts and seem
to have an impact on society. At the same time, the technological development of ICT is influenced by
society itself as individuals and groups use ICT in specific and often not prescribed manners. This
mutual shaping of ICT and society is focus of the Dutch Council of Scientific Research program ‘ICT
and Society’ (NWO, 2000). One of the foci in this program is organizational use of ICT. Organizations
are increasingly implementing ICT, which leads to an increased use among organizational members
(e.g., Rice & Gattiker, 2001). A main reason for ICT implementation in organizations is knowledge
sharing as in modern economies knowledge is considered to be a factor of outstanding strategic
importance for organizational development (e.g., Huysman & De Wit, 2000; Malhotra, 1996; Nonaka &
Takeuchi, 1995; Senge, 1992).