Introduction
What is operations management?
How important is operations management for international competitiveness?
When does a fad become a trend?
Operations Management deals with issues such as location, efficiency, innovation, stock control, quality control and organization.
Some people believe in the Japanese idea of 'continuous improvement'; others think the idea is of no benefit to businesses
A number of departments claim to be the most important in a company. operations Management could also make this claim.
Quality and cost are key to success in an international market.