Thanks for your email and the flags about some of the RMAs needing alternative headpiece option. I have looked into the first one (I01166863) and this was processed with a comment about replacing the original broken headpiece (CI-5304-212) with:
- CI-5305
- CI-5410-201
- CI-7125-350
I was not able to check the others as I need the respective I0 CaseNumber, if you can let me know what these are, I will check on how these cases were entered in Radius: