Sorry for informing you late cause from that period of shipment arrival, actually my team found the damage from finding them in the container and make NC report at once to me but in the period I just came back from long sick leave so I have taken time to clear many pending tasks.
For NC report, please inform your logistics team to comment by reply my e-mail or issue letter whatever after investigation both shipments instead of fulfilling in our report. We just require some feedback from supplier to close NC report process only.