When opening a PayPal account, it is required that the name that you list as the contact name match the name that is listed on your identification card. We do not allow users to change ownership of a PayPal account or change the account’s name to a different one.
If this is the case, then you may want to consider opening a new account under your name and contact information and closing this account. You can transfer the funds from this account to your new PayPal account, and then close the old account.
If you need further assistance on how to transfer the funds, please contact our Customer Services by clicking ‘Contact Us’ at the bottom of any PayPal page.
Here’s how to close your PayPal account:
1.Go to www.paypal.com and log in to your account.
2.Click Profile near the top of the page.
3.Click My settings.
4.Click Close account in the 'Account type' section.
5.Click Continue.
6.Choose up to 3 reasons why you want to close your account and enter any additional information.
7.Click Continue.
8.Click Close Account.
When you close your account, the following actions occur:
• Any unpaid money requests are automatically canceled.
• You forfeit any unused redemption codes or coupons.
• Your transaction history will be lost and can’t be recovered.
We thank you for your co-operation in making PayPal the safer way to pay and get paid online.