Dear Satana san,
We got a complaint from HOKO, canned mango.
A piece of plastic string was found when its opened by end-consumer.
Please refer to attached picutre. It seems to be used for “net” which you used at factory?
To be informed lot number as below,
Item: canned mango for HOKO bland
Can code: MGCLS1 3126
2015.5.6.
Contaminant: piece of plastic string
Request:
1. Please check and investige what is the material you expect.
2. Reason why its contaminant
3. Corrective actions
4. Any comment on this. Your question if any
Please share above with your QC team.
Especially, let us know request 1 in shortly.