Determining how or whether personal information should be retained or deleted on the Internet is just one of many ethical, social, and political issues raised by the rapid evolution of the Internet and e-commerce. For instance, as discussed in the opening case, should Google be allowed to go business in such a way that the EU feels it threatens citizens' privacy?These questios are not just ethical questions that we as individuals have to answer; they also involve social institutions such as family, schools, business firms, and in some cases, entire nation-states. And these questions have obvious political dimensions because they involve collective choices about how we should live and what laws we would like to live under.
In this chapter, we discuss the ethical, social, and political issues raised in e-commerce, provide a framework for organizing the issues, and make recommendations for managers who are given the responsibility of operating e-commerce companies within commonly accepted standards of appropriateness.
Determining how or whether personal information should be retained or deleted on the Internet is just one of many ethical, social, and political issues raised by the rapid evolution of the Internet and e-commerce. For instance, as discussed in the opening case, should Google be allowed to go business in such a way that the EU feels it threatens citizens' privacy?These questios are not just ethical questions that we as individuals have to answer; they also involve social institutions such as family, schools, business firms, and in some cases, entire nation-states. And these questions have obvious political dimensions because they involve collective choices about how we should live and what laws we would like to live under. In this chapter, we discuss the ethical, social, and political issues raised in e-commerce, provide a framework for organizing the issues, and make recommendations for managers who are given the responsibility of operating e-commerce companies within commonly accepted standards of appropriateness.
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