2.2. Context
The case study was designed to collect data and find out and understand how business owners, boards of
directors, senior executives and IT professionals in different parts of the world manage IT demand at the
strategic level. This case study was designed to cover a wide range of different organizations from all over the
world. Members of professional organizations in different parts of the world were invited to participate in the
study. The most important organizations are mentioned in the acknowledgments. The survey was written in
two languages