Oh ! Dear friends, I know you have bought two times from our store. the bad watch is the first time you bought from us.
It's quality problem . now. we hope to make two solution with you !
1) You send the watch back to me and we exchange a new one for you . you undertake the sending back fee and we undertake the resend shipping fee.
2) You send the watch back and we refund you the full money. you undertake half of shipping back fee.
wait for you ideal!
best rgds,
jenny