Please be informed that your order has been put on hold as the GMP Flag has being checked "Yes", which means that the end-use is related to any government, military or police entity or, is the end-user a government, military or police entity.
In accordance to section of 740.01 of U.S. Export Administration Regulations (EAR), a "Licence Exception", such as ENC, is an authorization that allows to export or re-export under stated conditions. Symantec US utilizes both the license exceptions and in order for us to apply the appropriate licence with BIS, Bureau of Industry and Security, we would require an End User Certificate (EUC) from the end user.
The attached End User Certificate is self-explanatory and we would appreciate completion for it so that Trade Compliance team can review further to ensure compliance with all the U.S. export laws and regulations.