If your credit report showed an error, the
bureaus usually do not contact the lender directly
to correct the information. To save money, the
bureaus send consumer protests and evidence to a
data processing center run by a third-party contractor.
These contractors rapidly summarize every
complaint with a short comment and 2-digit code
from a menu of 26 options. For example, the code
A3 designates “belongs to another individual with a
similar name.” These summaries are often too brief
Go to the Experian Web site (www.experian.com)
and explore the site, with special attention to its
services for businesses and small businesses.
Then answer the following questions:
1. List and describe five services for businesses and
explain how each uses consumer data. Describe
the kinds of businesses that would use these
services.
2. Explain how each of these services is affected by
inaccurate consumer data.
to include the background banks need to understand
a complaint.
Although this system fixes large numbers of
errors (data are updated or corrected for 72 percent
of disputes), consumers have few options if the
system fails. Consumers who file a second dispute
without providing new information might have their
dispute dismissed as “frivolous.” If the consumer
tries to contact the lender that made the error on
their own, banks have no obligation to investigate
the dispute—unless it’s sent by a credit bureau.
If your credit report showed an error, the
bureaus usually do not contact the lender directly
to correct the information. To save money, the
bureaus send consumer protests and evidence to a
data processing center run by a third-party contractor.
These contractors rapidly summarize every
complaint with a short comment and 2-digit code
from a menu of 26 options. For example, the code
A3 designates “belongs to another individual with a
similar name.” These summaries are often too brief
Go to the Experian Web site (www.experian.com)
and explore the site, with special attention to its
services for businesses and small businesses.
Then answer the following questions:
1. List and describe five services for businesses and
explain how each uses consumer data. Describe
the kinds of businesses that would use these
services.
2. Explain how each of these services is affected by
inaccurate consumer data.
to include the background banks need to understand
a complaint.
Although this system fixes large numbers of
errors (data are updated or corrected for 72 percent
of disputes), consumers have few options if the
system fails. Consumers who file a second dispute
without providing new information might have their
dispute dismissed as “frivolous.” If the consumer
tries to contact the lender that made the error on
their own, banks have no obligation to investigate
the dispute—unless it’s sent by a credit bureau.
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