An important element of our study is the identification of the organizational dimension
and measures that enable knowledge sharing and reuse, a step beyond the cultural
infrastructure factors of earlier research (e.g., [34]). Another contribution of
this study is the integration of approaches from social, organizational, and economic
theories to show that they converge to provide consistent directions for KM research.
The development of our model’s constructs is based on theories drawn from these
diverse disciplines; we show how insights from social exchange and structuration
theories can be reconciled with those from microeconomic (agency) theory in the
context of KM.