The findings from this project also argue that small businesses
should be considered at risk of digital exclusion. Despite the
Executive Director of the Council of Small Businesses of Australia
(COSBOA) indicating the NBN offers an opportunity to “create a
level the playing field” and “means to build long-term advantage”,
over the past two years, IBSA’s concern that the digital divide
is affecting smaller businesses has been heightened. Research
from Sensis® eBusiness Reports in 2011 and 2012,6 show that only
around one in five small businesses have a formal digital business
strategy. IBSA’s own research consistently shows fewer than 15
percent of businesses employing less than 20 people have any