Your call has been recorded and you may receive emails to advise how the incident is progressing.
Remember there are Hints and Tips on the IT page on the Intranet which may be useful.
If you wish to discuss the incident, please call
In the UK - Dale (ext 7271) or Chris (ext 7273)
In Dubai - Arun Pillai or Shijo George (Thakral IT Services) on ext: 6363 or mobile: +971566039191
Regards
IT Help Desk