User determinants of User Satisfaction have been more thoroughly investigated in the
literature than the task determinants. Determinants of User Satisfaction span multiple
characteristics including task, project, organizational, and users. The most common
determinants of User Satisfaction are within the control of the project manager and
manager within the firm. These findings reinforce the need for both user involvement
and management support of IS. This has long been argued in the systems development
and project management literature, but these findings illustrate how critical these factors
are in affecting User Satisfaction.