In addition, it is patently clear from research and anecdotal evidence that high-performing organizations have a values system that furthers the organization’s goals. These values are expressed in explicit and implicit ways by managers and are expected to be present in the work of all members of the staff. Managers must model appropriate be- havior. It is logical to conclude that an organization in which all staff understand the desired values and incorporate them into their work lives will achieve its goals more effectively.