Good morning. Welcome to Whitney and Son.
Oh good, so perhaps we can get started.
How was your flight?
It was fine. Thank you.
Where are you staying?
At the Grand Hotel.
Would you like something to drink?
No, it's fine.
How did you get here?
By taxi
Would you like to make any changes?
No, thanks. I'm fine.
Did you receive the programme for your visit?
Thank you very much.