shows the users satisfaction based on collection,
physical facilities, information products, and services,
behavior of the staff, functional organization, electronic
resources and marketing activities of the university libraries,
CUSATL has the maximum mean score (30.6) followed by
MGUL (30.3). The lowest score recorded in CHMKL (26.8).
The mean score of all university libraries in Kerala for the ten
statements in a five-point scale exceeds 25. It indicates that the
users are moderately satisfied with the physical facilities