Impahla sta? base. Impahla’s association with the Western Cape Clothing and Textile Service Centre (CLOTEX) provided various training opportunities for the company to manage the expansion. CLOTEX carried out a benchmarking exercise to measure Impahla’s overall competitiveness. This was accomplished through measuring Impahla along with an international sample of 47 ?rms during the last year. A summary of the results are presented in the graph.In terms of human resources, Impahla was benchmarked on ease or di?culty of manpower recruitment, management style, learning methodologies, employee decision-making capacity, sta? turnover, absenteeism and investment in training and development. Following these evaluations, Clotex identi?ed key areas of performance improvements and provided in-house training to the senior sta?. As a result, Clotex implemented training courses on money management, ?rst aid and labour relations. Both the money management and the ?rst aid courses were registered as SETA priority level 15 and 7 respectively. Impahla went further to focus on softer skills, developing supervisors through one-on-one coaching. The training was seen as an investment for Impahla that allowed the company to more e?ectively manage the pipeline of successful internal candidates. Absenteeism and late arrivalsLast year Impahla reported how closer monitoring of employees’ attendance as far back as 2007 had revealed the damaging impact on the business of absenteeism and late arrivals. Employees need, and have the right, to take days o? when illness or injury occurs. This is recorded as sick leave, for which the law allows 10 days per annum. However, Impahla also understands that many workers take excessive leave (referred to as absenteeism) for reasons other than illness: including such things as taking days o? to do personal banking and shopping. Time lost due to late arrivals is another indicator the ?rm identi?ed. Back in 2007, more than 1.5% of total production potential was lost due to late arrivals, but this has been reduced to 0.7% for the last two year
In order to reduce absenteeism and late arrivals, Impahla developed an incentive scheme to encourage employees to reduce unnecessary sick leave and to work full shifts. As of early 2005, each employee was o?ered an opportunity to receive a maximum of a R500 bonus every six months if they did not take any sick leave. For every day they take o?, they lose R100 of the bonus, resulting in a R0 bonus for more than ?ve days of sick leave taken. A similar incentive has been worked out for on-time arrival.The accompanying graph indicates the bonuses Impahla has awarded from 2009 – 2013 shows that the Impahla team has excelled on both of these indicators. Despite a large increase in sta?ng ?gures (a 74% increase in total for 2012/2013), total absenteeism has increased only marginally from 1.4% to 1.5%. The impact of the increase in sta? has had a negative e?ect on the absenteeism bonuses awarded for 2012/2013, because Impahla has not re?ned its measurement to exclude employees who worked for only part of a six-month period, and would therefore not be eligible for the incentive scheme. Impahla has, however, restated all ?gures in line with a new calculation formula. Due to the large increase in sta?, the company now reports bonus ?gures on average sta? per reporting period. Therefore the sta? totals are calculated as follows: number of sta? = (no. of sta? at the beginning of reporting period + no. of sta? at the end of reporting period)/2.
mpahla’s absenteeism and late arrivals sum to a total lost time (TLT) of 2.2% (up from 2.1% last year and 2.4% in 2010), but still remains well below the industry average of 6%. The ?rm aims to reach its target of obtaining a TLT ratio of less than or equal to 2% in the next reporting period. Health and safetyImpahla aims to create a safe and secure environment for all of its employees. The company is mindful of the pressures that life places on its employees and this drives part of its pledge to create security, both physically and emotionally, for sta? within the workplace. A second driver is mindfulness of health and safety risks and hazards. Impahla has developed and
Impahla sta? base. Impahla’s association with the Western Cape Clothing and Textile Service Centre (CLOTEX) provided various training opportunities for the company to manage the expansion. CLOTEX carried out a benchmarking exercise to measure Impahla’s overall competitiveness. This was accomplished through measuring Impahla along with an international sample of 47 ?rms during the last year. A summary of the results are presented in the graph.In terms of human resources, Impahla was benchmarked on ease or di?culty of manpower recruitment, management style, learning methodologies, employee decision-making capacity, sta? turnover, absenteeism and investment in training and development. Following these evaluations, Clotex identi?ed key areas of performance improvements and provided in-house training to the senior sta?. As a result, Clotex implemented training courses on money management, ?rst aid and labour relations. Both the money management and the ?rst aid courses were registered as SETA priority level 15 and 7 respectively. Impahla went further to focus on softer skills, developing supervisors through one-on-one coaching. The training was seen as an investment for Impahla that allowed the company to more e?ectively manage the pipeline of successful internal candidates. Absenteeism and late arrivalsLast year Impahla reported how closer monitoring of employees’ attendance as far back as 2007 had revealed the damaging impact on the business of absenteeism and late arrivals. Employees need, and have the right, to take days o? when illness or injury occurs. This is recorded as sick leave, for which the law allows 10 days per annum. However, Impahla also understands that many workers take excessive leave (referred to as absenteeism) for reasons other than illness: including such things as taking days o? to do personal banking and shopping. Time lost due to late arrivals is another indicator the ?rm identi?ed. Back in 2007, more than 1.5% of total production potential was lost due to late arrivals, but this has been reduced to 0.7% for the last two yearIn order to reduce absenteeism and late arrivals, Impahla developed an incentive scheme to encourage employees to reduce unnecessary sick leave and to work full shifts. As of early 2005, each employee was o?ered an opportunity to receive a maximum of a R500 bonus every six months if they did not take any sick leave. For every day they take o?, they lose R100 of the bonus, resulting in a R0 bonus for more than ?ve days of sick leave taken. A similar incentive has been worked out for on-time arrival.The accompanying graph indicates the bonuses Impahla has awarded from 2009 – 2013 shows that the Impahla team has excelled on both of these indicators. Despite a large increase in sta?ng ?gures (a 74% increase in total for 2012/2013), total absenteeism has increased only marginally from 1.4% to 1.5%. The impact of the increase in sta? has had a negative e?ect on the absenteeism bonuses awarded for 2012/2013, because Impahla has not re?ned its measurement to exclude employees who worked for only part of a six-month period, and would therefore not be eligible for the incentive scheme. Impahla has, however, restated all ?gures in line with a new calculation formula. Due to the large increase in sta?, the company now reports bonus ?gures on average sta? per reporting period. Therefore the sta? totals are calculated as follows: number of sta? = (no. of sta? at the beginning of reporting period + no. of sta? at the end of reporting period)/2.
mpahla’s absenteeism and late arrivals sum to a total lost time (TLT) of 2.2% (up from 2.1% last year and 2.4% in 2010), but still remains well below the industry average of 6%. The ?rm aims to reach its target of obtaining a TLT ratio of less than or equal to 2% in the next reporting period. Health and safetyImpahla aims to create a safe and secure environment for all of its employees. The company is mindful of the pressures that life places on its employees and this drives part of its pledge to create security, both physically and emotionally, for sta? within the workplace. A second driver is mindfulness of health and safety risks and hazards. Impahla has developed and
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