Level 1: Transaction support IS / IT...
At this level, IS / IT is mainly used as an efficient tool for supporting logistics operations, and the main concerns are whether IS / IT can provide reliable, accurate and real-time operation data and information to support core logistics activities. From an IS perspective, a database management system is the core technique. From an IT perspective, bar coding and scanning is the core technology to capture real-time sales data and convert it into information through POS, and then to produce receipts for customers – and to track stock-keeping units to provide accurate inventory status information and facilitate inventory replenishment. WMS help to maximize the turnover of warehouse space, utilization of equipment and productivity of labour, and to minimize the movement of goods, store time, and the lead time in responding to shipment and distribution scheduling.