Dear K. Palida,
As per checked on the system this vendor set up the term as Net 7 day which mean it’s can pay 7 days after invoices.
But for Dell side the process is
1) Vendor scan the invoice with customs document and send the softcopy to Logistic team (Handle by Vijayakumar, Lilylim - Dell Team Lofistics team)
2) After Lily verified the document and prepare the needed form then submit to Voon, Siew Lan (AP tem) and then Siew Lan pass to Hooi Yee (AP team) to proceed payment.
3) For of cycle payment, AP can proceed only on Friday.
From the table from Schenker I think there are the overdue between 1-15 days, maybe we have to inform Schenker to understand for our process and cut off which it can’t proceed asap.
And from the email attached I’ve got today AP did checked and informed that they haven’t received the invoice submitted from Lilly Lim so they can’t process next.