Rules Violations
If you break our rules in-game, your account will be banned or muted for 1, 3 or 7 days. Since we have in-game moderators monitoring and manually banning players, bans and mutes cannot be appealed. If you receive a mute, it means you will not be able to use chat for the duration of the mute. There are ban/mute warnings posted to you in-game and emails that are automatically sent to your account email when you are banned/muted. The most common reasons that receive a ban or mute for rule-breaking in-game are: spamming chat, profanity/inappropriate language (evading our filters), verbal abuse, hate speech, sexual harassment or anything sexual in nature, griefing, packet spamming, using any kind of cheats/hacks/bots/trainers.