Travelocity Team-up to Travel. Travelocity’s
Team-up to Travel service allows multiple users
to browse the web site simultaneously and make
travel plans together in real time. One user is the
leader who queries the ticket engine; all others
see the results on their own browsers. The group
can chat using instant-messaging applications
that run seamlessly in the browser.
This service helps distant friends, families, and
small-business partners solve a problem that
plagues the specification stage—namely, how to
coordinate the selection of travel plans to satisfy
all travelers (e.g., price, destination, schedules).
By using the internet to enable the group to plan
a trip together, Travelocity attempts to eliminate
misunderstandings, along with the need to make
multiple phone calls to set up joint travel plans.
By allowing users to easily coordinate the specification
and configuration of the product features,
Team-up to Travel improves customer service and
boosts the likelihood that users will book through
Travelocity