Firstly, we are very sorry indeed on this error occurrence for your great inconvenience. I would like to write this reflect letter to inform you on our solution to avoid this problems happen again.
Event : Your P/C #Ms. Nareerat informed your Re-schedule plan by e-mail (Mar/11 ‘2014) that has problems on material (JST) part shortage ; then we have search JST part & request equivalent part (JWT) for instead in temporary (waive). And we got supplier inform at initial that has found 200 pcs ready to ship as we informed in below mail to your P/C #Ms. Nareerat & Buyer #Mr. Noppadol. But it could meet schedule till Mar/20 ‘2014, means on Mar/21 ‘2014 MACO will production shortage also. Fortunately, we got supplier informed at yesterday (noon) for another 3 Kpcs could be receive at Mar/19 ‘2014 to meet schedule as improved. Before we attend meeting in your site, this news also have informed to your P/C #Ms. Nareerat & Buyer #Mr. Noppadol by call.
Solution : Hoo Chin will change review MRP (forecast) frequency by weekly ; and inform current status to MACO at soonest. Without doubt, we are pleasure to cooperate with MACO for requirement.
Best Regards,
patch