Whether such thoughts and behaviors are captured by measuring customers’ increased intention to purchase (e.g., Cobb-Walgren, Ruble, and Donthu 1995), their willingness to accept price premiums (e.g., Ailawadi, Lehmann, and Neslin 2003), or their adoption of products and consequent increases in market share and cash flow (e.g., Agarwal and Rao 1996; Mizik and Jacobson 2008), the focus of existing academic research and managerial attention has been overwhelmingly on how brands help firms win the battle for customers.