Although it is obviously important to measure how well an organization presents itself to others and the amount of exposure obtained, it is even more important to measure PR outtakes -- that is, determining if key target audience groups actually received the messages directed at them, paid attention to them, understood and/or comprehended the messages, and whether they retained the messages and can recall them in any shape or form. When a PR program is launched or when given PR activities or events are initiated such as the distribution of a brochure or a booklet, the placement of announcements on websites, or the delivering of a speech it is important to assess what, if anything, did the intended recipients “takeaway” from this effort. The first unit of outtake measurement could very well be that of favorability. Was the PR program or effort favorably received? Were the creative design elements or “packaging” received favorably? Was the “language” received favorably? Was the “ease of use” of the PR effort favorably received? The second unit of outtake measurement relates to understanding and comprehension. Did the messages that were being disseminated make sense to the intended recipients? Were those to whom the messages were targeted able to decipher them and put them into appropriate context? The third unit of measurement at the outtake level is message recall and retention. It measures whether the messages we craft for inclusion in our brochures, booklets and related PR programs and activities make enough of an impression on the intended recipients, that they become memorable. Can the intended recipients recall the embedded messages and can they retain them for any length of time? The final unit of measurement at the outtake level is that of attention and possible immediate response. Did the receiver respond positively to the receipt of the messages? Did he or she do something with the information now in hand, for example, by passing on materials or messages to friends or colleagues? Did the recipient request more information.