Booking Guide
Thank you for using online cargo booking service of Korean Air Cargo e- Customer Service Platform.
Customer's booking data will be automatically transmitted to Korean Air Cargo's Host System, ACEII.
All entered booking data should consist of only alphanumeric characters.
You may find answers on general questions about e-Booking Service. You may also submit your additional
inquiry through "Contact us" section at Customer Center of the website. We will be glad to answer any additional question you may have.
FAQ for online Booking
How do I check booking status of my shipment(s)?
You can check booking status of shipments reserved by Internet, Traxon and/or call center by clicking "Booking List" section of the website.
Also you can sort the shipment list by status (waiting or confirm) and period.
I cannot find booking status of my shipment(s) from "Cargo Tracking" section. Is there any other way to check booking status of my shipment(s)?
e-Customer Service Platform provides dedicated menu, Booking List, to check booking status. Through this menu, you can check booking status of shipments reserved by Internet, Traxon and/or call center. Also you can sort shipment list by status (Waiting or confirm) and period