Information and Communication Technologies (ICT) are growing worldwide and changing many facets
of modern life. Yet the digital divide persists with developing countries far behind. The low integration of ICT in
emerging economies restricts opportunities in many fields of development. This paper presents a case study of
ICT development in North Africa. It shows how the Fez e-Government Project (eFez), through government and
academic collaboration, has assisted and transformed many of Morocco’s development challenges such as
organizational misbehaviours and ills of bad governance in local government offices