The busway is now 10 years old. The number of
passengers climbed steadily from 2004 to 2011, but
only because new corridors were opened. There has
been no significant growth in the number of passengers
travelling on Corridors 1–9. Further, there has been
no real shift by passengers from cars or motorcycles
to TransJakarta. In fact, passenger numbers declined
from 2011 to 2013 despite three new corridors being
opened. This indicates systemic issues with the busway,
its management, and its performance in terms of
fulfilling its role in public transportation for one of the
world’s most congested cities.