Dear all,
The financial department just informed me that you settled a credit memo twice
08.04.2014 = 7014733 (=7533606) settled
22.04.2014 = 7533606 settled which is the same as 7014733
The 70….. = a credit memo request, which shouldn’t be used as payment reference, and the 75….. = the invoice/credit memo always use this number with payments.
Thank you for settling this confusing issue with your next payment.
Kind regards,
Nannie
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