Author Judith Glaser presents a framework for knowing what kind of conversations
trigger the lower, more primitive brain and what activates higher-level
intelligences such as trust, integrity, empathy and good judgment. She helps us
boost our Conversational Intelligence (C-IQ) to positively influence our neurochemistry,
even in the moment; to express our inner thoughts and feelings to one
another in ways that can strengthen relationships and success; and to influence the
way we interpret reality, leading to extraordinary results.