General Purchasing Questions
How do I purchase a game through Steam?
Why was I charged for a failed purchase of charged twice for my purchase?
Is entering my payment information in Steam safe?
What forms of payment are accepted on Steam?
Can I use a gift card or virtual card?
I have an APO / FPO address - how should I enter my information?
Is there a monthly subscription fee or additional fees to download content?
What currencies does the Steam store support?
Are taxes collected for Steam purchases?
How do I make a purchase from outside the country my card was issued?
Do I get a CD or printed CD Key when ordering through Steam?
Do Steam subscription purchases expire?
If I format my hard drive or get a new computer, will I need to purchase my games again?
How can I purchase gifts for my friends?
I sent a Steam gift to a friend, but that person never received it. What now?
Steam Refund Policy
This item is currently unavailable in your region
Steam tells me my purchase is pending
I missed a sale price, can I still purchase at the sale price?