How Do the Big Five Traits Predict Behavior at Work? Research has found
relationships between these personality dimensions and job performance. 14 As
the authors of the most-cited review put it, “The preponderance of evidence
shows that individuals who are dependable, reliable, careful, thorough, able
to plan, organized, hardworking, persistent, and achievement-oriented tend
to have higher job performance in most if not all occupations.” 15 In addition,
employees who score higher in conscientiousness develop higher levels of job
knowledge, probably because highly conscientious people learn more (a review
of 138 studies revealed conscientiousness was rather strongly related to GPA). 16
Higher levels of job knowledge then contribute to higher levels of job performance.
Conscientious individuals who are more interested in learning than in
just performing on the job are also exceptionally good at maintaining performance
in the face of negative feedback. 17 There can be “too much of a good
thing,” however, as extremely conscientious individuals typically do not perform
better than those who are simply above average in conscientiousness. 1
How Do the Big Five Traits Predict Behavior at Work? Research has foundrelationships between these personality dimensions and job performance. 14 Asthe authors of the most-cited review put it, “The preponderance of evidenceshows that individuals who are dependable, reliable, careful, thorough, ableto plan, organized, hardworking, persistent, and achievement-oriented tendto have higher job performance in most if not all occupations.” 15 In addition,employees who score higher in conscientiousness develop higher levels of jobknowledge, probably because highly conscientious people learn more (a reviewof 138 studies revealed conscientiousness was rather strongly related to GPA). 16Higher levels of job knowledge then contribute to higher levels of job performance.Conscientious individuals who are more interested in learning than injust performing on the job are also exceptionally good at maintaining performancein the face of negative feedback. 17 There can be “too much of a goodthing,” however, as extremely conscientious individuals typically do not performbetter than those who are simply above average in conscientiousness. 1
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