Methodology
During June-September 2011 the investigator team undertook in-depth interviews
with related stakeholders, as well as a document review, to explore whether
overall governance, the strategic purchasing process and the attempts to
harmonize schemes were done in accordance with good governance principles.
Each governance attribute was assessed on a positive to negative scale.
Organizational levels were categorized as macro (NHSO, NHSB and
s u b c ommi t t e e s ) , me s o ( B a n g k o k Me t r o p o l i t a n B r a n c h O f f i c e a n d
Provincial Branch Offices) and micro (hospitals and clinics). Qualitative data
from documentary reviews and in-depth interviews were analysed using thematic
analysis and triangulation.
In addition, the investigator team used the UNESCAP governance model as
a base upon which to construct an online questionnaire consisting of four parts,
including 36 itemized questions to assess the overall governance of the UCS and
the governance of the three subcommittees (benefits package, financial and
strategic coordination). Each question was constructed using the rating scale:
none, low, moderate, high and not sure. The survey was done using a web-based
tool available at http://www.surveymonkey.com.