We have examined the problem with the driver and our staff that care at night confirmed that. The driver to pick up customers by time at 22.30 the driver contact reception hotel and she call to the customer in the room ( 1806 ) and received confirmation from the customer that traveling at 23.30, the driver waiting until the appointed time ,but customers do not come down with time the driver have next job go to pattaya. We have changed the van another vehicle for transfer customers and van no.2 arrived at 23:50 to get customers 6 pax to the airport . In case customer change suddenly. We have contacted K.saksit and talk about problems this case