Leadership Styles of Mrs Anastasia Liew
Mrs Liew is a people-oriented leader from the examples mentioned above. She treasures her employees and makes sure that they are being treated fairly. Even though they are just staff working under her, she treats them like family members and lends a helping hand whenever it is needed. In order to comply with effectiveness and efficiency, she supports, trains and develop her employees so as to increase job satisfaction and genuine interest to do a good job. As Mrs Liew expects her products to be of high standard, she does not want her employees to be affected by personal problems and cannot perform during work.
Besides that, Mrs Liew adopts a leadership style of coaching to develop her employees’ strengths to improve performance of the whole team working under her leadership. She does not mind showing her staff how certain things should be done if she sees it being done incorrectly. Leaders who do not adopt such a leadership style usually start blaming the managers and in turn lead to the staff being told off by the managers which do not solve the issue.
In addition, Mrs Liew is also an authentic leader who desires to serve others through her leadership. She leads with purpose, meaning and value. When her son Henry is interested in continuing to build the business, she also passes him several key values which include knowing the products, being generous with the ingredients, remaining honest and sincere with customers, and staying fair to the staff. The key to their business is integrity. Mrs Liew stated that she never thought of making a lot of money or profit from this business. She takes pride in her customers’ coming back which keeps her going till now.