Dear Chaitawat,
Thank you for contacting HP Software Support.
My name is Zip and I am the support engineer assigned to your case.
As I can see in your screenshot, the monitor is showing 0% on dashboard:
So the report is showing 0% is correct from data of monitor:
First of all, can you confirm me:
1. The 0% used of the memory is correct or not?
2. What is your remote server OS version?
I’m looking forward to hearing from you.
Regards,
Tran Viet Hoai
SW Support Engineer