Having found tangible quality has a larger indirect effect than the direct effect indicates from a theoretical standpoint, affect was a partial mediator, facilitating the relationship between tangible quality and behavior. The implication is that tangible quality alone may have a weaker influence on behavior, but help develop feelings towards the restaurant, which has a stronger influence on behavior. So, restaurants should strive for cultivating positive feelings toward their brand name by manipulating tangible attributes. In addition, intangible service delivery elements, which were not included in this study, would be designed and delivered in a way to augment the affective quality attributed to the restaurants.