Please see below for quick instructions:
1. When the artist is accepting messages from fans, the term 'ON AIR' will be shown on the artist’s Official Account.
2. When the artist is not accepting messages, the artist’s auto-replies will be sent to fans. Artists cannot read messages that have been sent from fans during times when the artist is not accepting messages, as these messages will not be received by the artist.
3. When the artist is accepting messages, the fans can only send the artist text, emoji, and stickers. Fans cannot send photos, location information, voice messages or videos to the artists.
4. Please note that artists cannot reply directly to individual fans.
5. Comments sent by individual fans cannot be viewed by other fans. They can only be viewed by the artist, people affiliated with the artist, and LINE administrators.
★If you would like to temporarily switch off push notifications, tap the […] button on the top-right, tap [Chat Settings] and switch notifications off.