Hi Jim:
I am writing in response to yesterday’s conference call in
which I was embarrassed that I wasn’t up-to-date in my
information about the ABC Corporation deal. I think it’s
important that we address this issue right away.
First, ABC said that I need to coordinate with you more
effectively to save them the job of repeating conversations.
This was pretty humiliating to me as you and I certainly
ought to be in close touch about this customer.
Second, I expect you to keep me up-to-date at every step
along the way. I expect you to do that without my having to
hear updates from the customer.
Best, Paula