I am writing to you to complain about the way I and my friends were serviced by the staff of your restaurant, and about the quality of food we were offered.
It was quite a disappointment for me, that such a well-known restaurant as yours should have such an inefficient personnel. The first thing that made us feel uncomfortable was waiting for the menu to be offered to us. After twenty minutes of pointless waiting we decided to leave, but it was finally brought to us. The course, brought to one of my friends was not the one he ordered. So he could get his order fulfilled only after another hour of waiting. However,we received no apologies from the waiter.
The second disappointing point was the food. It was really not the high standard we were told of. The piece of beef I ordered was as hard as a stone: it was impossible to eat it. So, I had to wait for the chicken that I ordered instead. And the thing that made us finally go away was the coffee, that was of the worst quality I could imagine.
I believe it is enough to describe the situation we found ourselves in because of your restaurant. I think I am in the wright to order a refund of the money we spent at yours. Although of course none can give us back the spoiled evening.