The results of this study indicated that community representation is a major activity of WFD faculty. WFD faculty must fit the community college, their dealings with business and industry, and their interactions with the adult learner. All of the interviewees placed an emphasis on the fact that the WFD faculty represent the community college everywhere - through interactions with the students, business and industry, and all other stakeholders of the community college. Many times they represent the front line in the communication of the community college mission and values with non-college personnel. They are on campus and off campus providing college instruction and services. Therefore their roles and responsibilities are great, and most often are outlined in their contract with the community college as a WFD faculty. The interviewees indicated that WFD faculty serve all of the above functions related to service within WFD and the community college with an interest in superior customer service. Ultimately, they are the first and last person a student or customer interacts with at the community college or during offsite training activities. They are the subject matter experts, and they are hired with the expectation that they are prepared for sharing their industry acquired knowledge with the students they teach.