Dear Tussanee,
SSC is unable to perform the Admin Review Level 1 as there are not Audit report (xml file ) saved in Client folder also there is no documents saved in Siebel under Audit Report tab in Surv 2 MSR.
Also the Surv 2 is still in confirm Status dated (22/09/2014) for which i guess the Audit is still to be performed.
Until and unless we receive all the Audit reports we cannot proceed for Admin Review level 1.
Please Provide us
1) Audit Report .
2) SF17.
3) Audit Prog Sheet. etc ...
and all other relevent documents if audit for change of company name is performed.