edition ofFulltext Sources Online includes over 5.000 journals, magazines, newspapers, newsletters, and newswires found online in fulltext. and the next edition will include even more sources.9 CARL UnCover provides free of charge a table of contents serv ice to over 20,000 periodicals.
As users discover this larger world of electronic references and information, it is likely they will also want the ability to access the materials fulltext. Ruth Pagell articulated this trend when she wrote, "No longer do users think that the ability to get a list of citations online is a wondrous thing, and getting a summary of the article is no longer a miracle but a nuisance. Users now want the fulltext. and they want it now. at their terminals, with graphic image output capability—and of course searchable as well."10 At the 1995 American Library Association Annual Conference program on Rethinking Collection Management in the Electronic Age. University of Arizona Dean of Libraries" Carla Stoffle stated, 'The rapidly changing technologies not only arc driving library budgets and services, but they are creating customer expectations for quick, constantly changing, and high quality access and service. Getting customers to accept delayed gratification is a thing of the past."11
Although users may expect quick access to this expanded information universe. the reality is that many of the journal references discovered electronically or on the Internet are unavailable in any local library, regardless of format. As a result.