Most mobile companies slap the sky-high fees on people’s bills whenever they use their email, search the web, or use an online map to navigate, whilst they are overseas.
Customers can pay a small amount for special roaming packages, but people who fail to do this face eye-watering charges, even if they have used their mobile phone sparingly.
Change in direction: EU member states have done a U-turn on plans to ban so-called ‘roaming’ charges for people using data on their smartphones and tablet devices