Emotions:: a natural instinctive state of mind coming from one's situations, mood, or relationships with others
Emotional Intelligence (EI):: it is the ability to understand and manage your own and other people’s emotions.
Intelligence Quotient (IQ):: it is a value representing a person's reasoning ability or an assessment to human intelligence
Daniel Goleman:: psychologist and science journalist focusing on brain and behavioral sciences. He discounts IQ as the sole measure of one’s abilities and says that EI plays special aspect in our everyday lives.
Empathy:: the ability to understand and share the feelings of another