hi the first thing i do is inspect the starwars box that the item is in..ther is a u shape crease n slite tear on back side top rt corner..someone before they pack it in shipping carton force open the lid by doing that while prying it open the bk side of thumb/finger press on outer edge and cause a slite tear and a perment u shape crease.. i only buy mint condition unopen n no damage to item thats in the box and the box is highly collectible to. text me the return info........ dave