If your checked baggage arrives damaged, you will need to report the damage within 7 days of receipt of your bag. Our appointed agents will assess the damage and inform you if your bag can be repaired.
Singapore Airlines’ liability is limited in accordance with the terms of Singapore Airlines Limited’s General Conditions of Carriage for Passengers and Baggage, as well as the applicable Warsaw or Montreal Conventions (as amended from time to time) or any other applicable law or regulations, unless a higher value has been declared in advance and payment has been made for the additional relevant charges associated with the higher value declared.