Laggard companies: Make process and organizational improvements prior to adopting technology solutions. Move to a minimum of weekly score-carding - a step that may need to wait until an updated transportation management system (TMS) is deployed.
Industry Average companies: Deploy collaboration tools to gain visibility and improve inbound lead-time reliability. They, focus on driving warehouse labor efficiency and in-transit allocation to realize cost savings and grow sales.
Best-in-Class companies: Create true bi-directional workflows between Order Management, Warehousing, and Transportation.