Synopsis: This case summarizes the growth of Better Way (Thailand) and its highly successful Mistine brand of cosmetics.
From its meager beginnings in 1991, Mistine has risen to become the dominant brand in Thailand’s direct selling cosmetics market. The brand’s value-based positioning (high quality at affordable prices), along with successful target marketing and a tightly integrated marketing program, has kept the company at the top of the market despite strong competition. Mistine’s success has allowed Better Way to expand its efforts into other countries, most notably in Asia, Europe, the Middle East, and Africa. Better Way is now looking to further expand its operations, perhaps into Western countries and China.